Refund Policy

FVMA CONFERENCE CANCELLATION/REFUND POLICY

All FVMA conference cancellations and requests for refunds must be made in writing as indicated below. Requests may be e-mailed or faxed (contact information below). Telephone requests will not be honored.

Full Refunds — More than 30 Days Notice

To receive a full refund, FVMA must be receive written requests no later than 30 days prior to the first day of the conference.

50% Refunds — Less than 30 Days Notice

Requests for refunds FVMA receives within 30 days of the start of the conference will be subject to a 50% refund.

No Refunds — Within 2 Weeks

Requests for refunds FVMA receives within two weeks of the start of the conference will not be eligible for a refund.

Emergency Illness or Death of Registrant or Immediate Family Member:

Refunds may be granted if an attendee is unable to attend the Conference due to a family death, patient illness, or other extraordinary circumstance. In such a circumstance, the FVMA CVENT coordinator must be contacted by phone, letter or e-mail.

FVMA will refund fees as soon as possible and no later three (3) weeks after the conference has concluded.

Substitution Policy:

Registrants may send a substitute in their place in lieu of requesting a refund.

Returned Check Policy:

If any checks are returned because of insufficient funds, FVMA will charge a $25 fee. Registrants will also be required to pay the amount FVMA is charged by the financial institution that returned the check. FVMA reserves the right to refuse to honor future checks submitted by violators.

To request a refund, contact the FVMA at:

Conference Refund Inquiry
820 NW 33 Street
Oakland Park, FL 33309-6034

Email  lyarrish@sfwmd.gov
Fax: 561-682-5110
Phone: 561-248-4030